Frequently Asked Questions
What does in-stock, shipping later and made-to-order mean?
Your order is in our workshop and we are sending it your way. In Stock items typically ship within 3-4 business days from the purchase date. It's coming from Mexico, be a little patient!!
Production is underway, your order will be added to the queue and shipped as soon as it is available!
Made To Order
Once your custom order has been placed, we need to craft the piece since it’s being made specially for you. Get started creating your custom piece.
Shipping Fees and Timeline
Our items are handmade in San Miguel de Allende, Mexico and we charge a flat $25 shipping fee per order. For in stock items, shipping takes approximately 2 weeks.
There is a restocking fee of $50 per item and you are responsible for return freight costs. Custom orders are final sale and will not be refunded.